Support

Need help with a RoxyApps app on Windows? Use this page as your support starting point.

Before contacting support

To help us understand your issue quickly, include:

  • the app name
  • your Windows version (Windows 10 or Windows 11)
  • what you expected to happen
  • what happened instead
  • any error message text you can copy

Common support topics

  • installation issues from Microsoft Store
  • playback, OCR, conversion, or export behavior
  • file compatibility questions
  • feature usage and workflow guidance

For direct requests, use the contact page.